Subwich

Client: Subwich
Date: May 10, 2016
Services: App Design

Problem Statement

The dig­i­tal order­ing sys­tem of restau­rants should aim to help each cus­tomer order their food quick­ly and effi­cient­ly. The process of order­ing should be opti­mized for time effi­cien­cy, but also should be straight­for­ward enough so that it can be eas­i­ly under­stood by all customers.

How­ev­er, most restau­rants’ cur­rent mobile apps have con­fus­ing instruc­tions and work­flow. By wast­ing con­sumers’ time and con­tribut­ing to a slow order­ing process, they make the com­pa­ny less com­pet­i­tive and cre­ate an unfa­vor­able image.

User inter­face redesigned in Decem­ber 2018. 

Goals

Easy-To-Use

Pro­vide an easy-to-use and enjoy­able expe­ri­ence of food ordering. 

Customization

Fea­tures per­son­al pro­file with the abil­i­ty to save cus­tomized food for future reordering. 

Payment Options

Cus­tomers will be able to choose whether to pay in advance or pay in store. 

Competitive Analysis

Subway

Cus­tomers can­not view the menu if the store is cur­rent­ly closed. The appli­ca­tion does not have the fea­ture of sav­ing favorite items. 

Domino’s

The appli­ca­tion’s graph­ic style is out­dat­ed, but it has voice order­ing fea­ture. The work­flow is smooth although it is not visu­al­ly appealing. 

Burger King

The graph­ics are nice & bold; how­ev­er, it’s hard to find out how to order an item and it does­n’t sup­port the fea­ture of sav­ing items for later.

Trend Research (Conclusion)

A lot of appli­ca­tions reviewed do not require cus­tomers to sign in first before view­ing the menu; how­ev­er, many of them do not have the fea­ture of sav­ing spe­cif­ic items for future reordering.

There are nice fea­tures in each appli­ca­tion reviewed, but very lit­tle have both appeal­ing visu­als and smooth work­flow at the same time. This is a place for oppor­tu­ni­ty, where food order­ing can be a delight­ful experience.

Persona

Flow Chart

Design Document

other projects

Pakalimu

Tai­wanese abo­rig­ines are fac­ing the same sit­u­a­tion as Native Amer­i­cans in USA. Their land and rights were tak­en from them long time ago and they are rais­ing their voice to fight back now. I was think­ing, “how can I use design to raise aware­ness?” Non-prof­it orga­ni­za­tions often times can only reach cer­tain peo­ple who already care about the top­ic. By incor­po­rat­ing abo­rig­i­nal ele­ments into the prod­uct design, I hope to make peo­ple who orig­i­nal­ly only care about the liquor itself curi­ous about the sto­ry and ori­gin of the prod­uct. This way, it opens up oppor­tu­ni­ties to reach out to audi­ences who wouldn’t be aware otherwise. 

Client: 2017 PRINT RDA winner 
Web­site: printmag.com
Ser­vices: Iden­ti­ty / Motion / Packaging
AWARD 2017 PRINT Mag­a­zine Region­al Design Awards

Multigon

This is a project I made out of paper for a 3D Design class. I adore the sim­plic­ity of geo­met­ric sculp­tures. The ele­gant lines and clean shapes com­bine to form a del­i­cate sophis­ti­ca­tion. The process of mak­ing this sculp­ture was a bit con­fus­ing since there were many dif­fer­ent ways of con­nect­ing each side. Even after mark­ing every­thing, there is still a great chance that things can go wrong. Details as small as tap­ing one side to the right or left, on top or at the bot­tom could change the whole plan.

I used two tex­tures in this project. One of them was to cut the paper with a dull knife from inside to cre­ate a rip­ping effect. The oth­er was to tape tis­sues to the sur­face and then tear them off so that only a few thin lay­ers remain on the sculpture.

KETWORD Plane, Tex­ture & Level

Line

Sandwich Farm
Client: Mis­ter Donut
Date: Jan­u­ary 8, 2016
Ser­vices: CD pack­ag­ing / Mer­chan­dise design 

Alfred Hitchcock Film Festival
Client: Rochester Insti­tute of Technology
Date: March 6, 2016
Ser­vices: Poster / Motion Graphics

MAZ

From the orig­i­nal brand­ing to the lat­est devel­op­ment includ­ing plan­ning stages, the work-in-progress, and the final designs and ren­ders. All rights reserved. 

Web­site: mazsystems.com
Date: 2019
Ser­vices: Prod­uct design, Design for Marketing 

Study Abroad
Client: Uni­ver­si­ty of Rochester
Web­site: rochester.edu
Date: Sep­tem­ber 20, 2016
Ser­vices: Motion Graphics

Subwich
Client: Subwich
Date: May 10, 2016
Ser­vices: App Design

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